Data Protection

498bet Privacy Policy – Your data, our responsibility

Find out clearly how your personal data is collected, where it is used, and how it is kept secure. We believe transparency is the best form of protection.

Last updated: January 2026
AES-256 Encryption Standards
SSL Secure Connection
0% Data Is Not Sold
24/7 Security Monitoring

01 Introduction & Scope

498bet (https://498bet.win) is an international-standard online gaming platform serving users in Bangladesh and across the globe. This Privacy Policy This describes what personal information 498bet collects, how it is used, who it is shared with, and the steps we take to protect your data.

By using our website or app, you agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy applies to the 498bet main website, mobile app, all gaming services, payment processes, customer support channels, and all our digital platforms.

In brief: 498bet never sells your data. We use your information solely to improve our services and meet legal obligations.

02 What Data We Collect

498bet collects only the information required to provide services, verify identity, and maintain platform security. The types of data we collect are outlined below:

Data Type Example Reason for Collection
Identity-Related Name, date of birth, national identity card KYC verification and age confirmation
Contact Information Mobile number, email address Account communications and security
Financial Information BKash/Nagad number and transaction history Payment Processing & Fraud Prevention
Technical Information IP address, browser, and device information Security Monitoring & Service Improvement
Gaming Behavior Game history, betting records Responsible Gaming & Service Personalization

We automatically collect certain technical information, such as log files, cookies, and session data. This information is used to improve platform performance and detect unusual activity.

03 How Your Data Is Used

498bet uses your data only for specific, legitimate purposes. Our privacy policy ensures that no information will be used for unrelated purposes without your consent.

  • Account Management: To complete the registration process, verify logins, and maintain account security.
  • Identity Verification (KYC): To verify members' identity and age in compliance with international gaming regulations.
  • Payment Processing: To process deposits, withdrawals, and transactions, and to prevent financial fraud.
  • Customer Support: To address your complaints and queries.
  • Service Improvement: To personalize your platform experience and develop new features.
  • Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.
  • Legal Compliance: To meet regulatory requirements and comply with anti-money laundering laws.
  • Marketing (Optional): To inform you about relevant promotions and offers, with your consent.

Important: We never sell your data to advertisers or third parties. You can unsubscribe from marketing emails at any time.

04 Who Your Information Is Shared With

498bet shares your personal data with third parties only in limited, defined circumstances. Those circumstances are detailed below:

  • Payment Processor: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
  • Game Provider: Limited data may be shared with the game providers on our platform to ensure gaming services are delivered properly.
  • Identity Verification Agency: ID document details may be shared with an approved verification agency to complete the KYC process.
  • Government & Legal Authorities: Data may be disclosed to relevant authorities in response to a court order or legal obligation.
  • Anti-Money Laundering authority: Certain information may be shared in compliance with international regulations on the prevention of financial crime.

Beyond the reasons stated above, 498bet does not share your information with any third party. All partners are contractually bound to maintain strict confidentiality.

05 Our Steps to Protect Your Data

498bet upholds the highest industry standards to protect your personal and financial information. Our security framework is multi-layered and continuously updated.

  • AES-256 Encryption: All stored data is protected with military-grade encryption.
  • SSL/TLS Technology: All website and app connections are encrypted using the HTTPS protocol.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account login.
  • 24/7 Security Monitoring: Round-the-clock system monitoring that instantly detects unusual activity.
  • Regular Security Audits: System audits are conducted regularly by independent third-party experts.
  • Restricted Access: Only authorized staff may access specific data.
  • Data Backup: Regular encrypted backups of all data are stored on secure servers.

In the event of a data breach, we are obligated to notify affected members within 72 hours.

06 Cookies & Tracking Technologies

498bet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help our platform function more effectively.

  • Essential Cookies: Required for login sessions and security — cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Helps analyze site usage to improve our services.
  • Marketing Cookies: Used to show relevant promotions; you can turn this off at any time.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

07 Data Retention Period

498bet retains your data only for as long as necessary. Data retention and deletion are governed by the following guidelines:

  • While the account is active: All data is fully secured and retained.
  • After account closure: Financial and identity-related information is retained for up to 5 years as required by law.
  • Transaction Records: Retained for up to 7 years in compliance with tax and anti-money laundering laws.
  • Gaming History: Automatically deleted 3 years after account closure.
  • Marketing Data: Deleted within 30 days of unsubscribing.

Note: Due to legal obligations, certain data may not be deletable before a specified retention period has elapsed.

08 Your Rights

As an 498bet member, you have specific rights over your personal data. We respect those rights and are committed to providing you with full cooperation.

Your Data Rights

Every member of 498bet enjoys the following rights

01
Access

You can request a copy of your stored data at any time. We are obligated to provide it within 30 days.

02
Right to Rectification

You may request corrections to inaccurate or outdated information. We will update it promptly upon verification.

03
Right to Erasure

Where there is no legal obligation, you may request that your data be deleted after account closure.

04
Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

05
Right to Data Portability

You have the right to receive your data in a machine-readable format and to transfer it to another service.

06
Right to Object

You may object to and opt out of the use of your data for marketing or profiling purposes.

09 Child Protection Policy

498bet strictly refrains from providing services to anyone under the age of 18. Our Privacy Policy we do not knowingly collect any personal data from minors.

Date of birth verification is mandatory during the registration process. We confirm age through our KYC process and may request additional identification in cases of doubt.

If we become aware that data has been collected from a minor, we will immediately close that account and delete all associated information.

10 Privacy Policy Updates

498bet's privacy policy may be updated from time to time due to business changes, legal updates, or technical improvements. For any significant changes, we will:

  • We will send advance notification to your registered email.
  • Notification banners will be displayed on the platform.
  • We will update the "Last Updated" date at the top of the page.
  • A 30-day notice will be provided before any significant changes take effect.

Continued use of the platform after a policy update will be considered your acceptance of the revised policy.

11 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact our data protection team:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Typically 2–5 business days

We take every privacy-related request seriously and are committed to resolving it within the designated timeframe.

Complaints Process: Please contact our support team first. If a satisfactory resolution is not reached, you may file a complaint with the relevant regulatory authority.

Why 498bet's Privacy Policy Can Be Trusted

Key Features of Our Data Protection Framework

Military-grade encryption

Every piece of your data and every transaction is secured to the highest degree using AES-256 encryption and SSL/TLS technology.

Your Data Is Never Sold

Your personal data is never sold to advertisers or any third party. That is our core commitment.

Identity verification via KYC

Only real individuals may open an account. The KYC process prevents fraud and misuse, keeping everyone's account secure.

Full transparency in English

The Privacy Policy is written in plain, straightforward English — no complex legal jargon, just clear and easy-to-understand language.

Your Data, Your Control

Access, correction, deletion — full control over your data is in your hands.

Following International Standards

Our privacy policy is built in accordance with international data protection standards and is updated on a regular basis.

FAQs

Most Frequently Asked Questions from Members About the Privacy Policy

No. Your mobile number is used solely for account verification, security alerts, and essential service communications. It is never shared with advertising companies or any third parties.

Your ID document details are stored on servers secured with AES-256 encryption. Only the authorized KYC team and, where legally required, relevant authorities can access this information.

Partially. Due to legal obligations, financial and identity-related data is retained for up to 5–7 years. However, marketing data and gaming preference information will be deleted within 30 days of your request.

Yes, but solely to improve our services and promote responsible gaming. Gaming history is analyzed to identify unusual behavior and provide support where needed. This data is never used for advertising.

Absolutely. You have the right to access your data. Upon request to customer support, we will provide a complete copy of your stored data in a machine-readable format within 30 days.

Yes. By clicking the "Unsubscribe" link at the bottom of any marketing email, or by contacting customer support, we will stop all marketing communications within 7 business days. Essential account-related messages will continue to be sent.

Your data is safe — get started now

Your personal data is stored with the highest level of security at 498bet. Register with confidence and enjoy a world-class gaming experience.

By registering, you agree to our Privacy Policy and Terms and Conditions- you are agreeing to.

বাংলা